Cloud computing is a double edge sword for Hardware Maintenance companies and Field Service Organizations (FSOs). 

For instance:

• On one hand, Cloud provides access to affordable, state of the art and easy to implement solutions e.g.,  

• Field Service Mobility
• Remote Diagnostics
• Service Parts Optimization
• Service-CRM  

• Alternatively, this same technology is lowering the demand for field service events in general. 
  
  Not only can Cloud and Smart technology be supported remotely but virtualization and miniaturization are causing the installed base of hardware to shrink, both literally and figuratively, thus decreasing installed base density and the overall demand for field service.   

Recive crucial insights into the threats, implications and opportunities of cloud computing for your business that you can implement immediately.