Description:
This report summarizes the extensive research conducted on the reverse logistics and aftermarket services industry for mobile phones in the United States during the second half of 2011.
The report begins with a discussion of the overall mobile device market, including sales trends, technological developments, and service provider competition. The report then discusses the current state of the reverse logistics and aftermarket services market for such products, including market size and projection, services offered, the various organizations that provide these services, and how these organizations interact with one another. The report concludes with a set of recommendations for what a typical third party service provider should keep in mind in order to be successful in this market.
Table of Contents
I. Executive Summary
Product Market
Reverse Logistics and Aftermarket Services for Mobile Phones
Aftermarket Service Providers’ Service Portfolios
Industry Players: Competition and Business Model Diversity
Other Industry Trends: Warranties and Legislation
Keys to Success
II. Product Market
Current and Forecasted Mobile Device Market Trends
Rising Technology Expectations – Apps, Data Demand, and Smartphones
Prepaid Plans
Impact on Carriers
Handset Replacement Rate
Competition: Carriers
Competition: Original Equipment Manufacturers
III. Reverse Logistics and Aftermarket Services Market
IV. Aftermarket Service Providers’ Service Portfolios
Service Portfolios Overview
Basic and Value Added Services
V. Business Model Diversity and Competition within the Aftermarket Services
Industry
Relationship Between Carriers, OEMs, and 3PSPs
3PSPs’ Opportunities: Basic and Value Added Services
Competition - Third Party Service Providers
VI. Other Industry Information
In-Warranty and Out-of-Warranty Dynamics
Extended Warranties
Legislation
VII. Summary
VIII. Keys To Success
Quality and Efficiency
Broader Service Offerings
Extended Warranty Service Providers
Figures:
1. Wireless Device Sales
2. Wireless Devices Sold in the United States (Millions)
3. American Mobile Phone Operators
4. United States Cell Phones Total Reverse Logistics ($M)
5. United States Cell Phones Total Reverse Logistics Value
Added Services ($M)
6. United States Cell Phones Total Value Added Services
2010 to 2015 CAGR
7. United States Cell Phones Authorized Third Party
Reverse Logistics ($M)
8. Reverse Logistics and Aftermarket Services Forecast for
Mobile Phones in the United States
9. United States Cell Phones Authorized Third Party Value
Added Services ($M)
10. United States Cell Phones Authorized Third Party Value
Added Services 2010 to 2015 CAGR
11. Competition in Repair Service and E-Recycling Markets
12. Analysis of Firms By Level 3 Authorizations
13. Competitive Positioning by financial Strength (Selected
Vendors)
14. Competitive Positioning by Reverse Logistics Capabilities
(Selected Vendors)
Published: January 2012
Pages: 21
Format: Immediate Downloadable PDF
Price: $3,950.00 Us Dollars